Video is far more than a publishing or entertainment medium. It can also be a powerful tool to record expert knowledge. Unfortunately, the video that emerges from a typical knowledge capture session is too fragmented, error-filled and poorly structured to be used directly in professional presentations or documentation. A video producer will have to make extensive (and expensive) edits to render the video clips presentable. Typically, the producer will use sophisticated software (e.g., Adobe Premiere and Apple Final Cut) to slice, dice and dramatically transform the raw material. However, conventional tools create two problems that complicate later revisions:
Engineers Love Writing Manuals! – Really!
Problem Statement
You customized an ERP module with 15 new fields, 4 new screens, 5 significantly changed screens, a significantly different workflow, and an updated graphics ‘theme’. It takes you about 30 min just to walk a co-worker through all of the new features and methods. Now, you’re tasked to deliver end-user documentation and training materials ASAP. Your options are:
Industrial Mind Music
Problem Statement
Remember the last time a manual told you to press a button and nothing
happened? So you spend fifteen minutes on the phone waiting for
customer service, and then you’re told you just have to press it past
where it starts giving pressure, but you were too afraid you’d break
it? These are details it’s almost impossible to capture with simple
text.
Macro SMEconomics 101
This article was inspired by Learning Circuits’ Big Question for September 2009.
One of the fundamental tenets of management says that you must manage your business around your scarcest resource. Over the past year, priority options collapsed to just one item – money. It’s easy, in these desperate times to think that the money constraint will always dominate. However, the current crisis will eventually ease – and I believe that a new problem will become clearer – a permanent adverse supply situation for the SMEs that make ID possible. If you stick with me that far, I will argue that the situation calls for a fundamental review of the accepted instructional design (ID) paradigm – to look for design approaches that use SMEs more efficiently.
Drupal 6 Ajax Screenshot Gallery
We recently wanted to put up a carousel-style image gallery of product screenshots in our Drupal based website. After a good bit of research, I wound up with several “solutions”, but none of them did quite what I wanted; luckily I hit upon a solution by a bit of good luck simply by noticing some settings that had been enabled in the course of trying out some of the existing plugins.
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Flash development with open source tools
Why?
- You want to do Flash work that is mostly development oriented. The environment described here will be useful for a programmer or small team using supplements from a designer as opposed to a designer working in the Flash IDE with supplements from a programmer.
- You want a command line interface and a tool chain that can work easily with existing continuous integration and web deployment tools.
Direct: from Brain to Action
What are the three biggest headaches in eLearning?
- Getting the knowledge out of the expert’s brain
- Embedding the knowledge in the learner’s actions
- Everything in between



Two Underutilized Software Training Technologies
There are two technologies that are familiar to many software professionals, but somehow don’t see much use in the rest of the organization. The first technology is computer screen movie capture (aka screencasting) and the second is the ability of virtually every laptop and most video cards to support multiple monitors.
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