Author Archives: vic.uzumeri
Transforming Video: Non-destructively!
Video is far more than a publishing or entertainment medium. It can also be a powerful tool to record expert knowledge. Unfortunately, the video that emerges from a typical knowledge capture session is too fragmented, error-filled and poorly structured to be used directly in professional presentations or documentation. A video producer will have to make extensive (and expensive) edits to render the video clips presentable. Typically, the producer will use sophisticated software (e.g., Adobe Premiere and Apple Final Cut) to slice, dice and dramatically transform the raw material. However, conventional tools create two problems that complicate later revisions:
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Engineers Love Writing Manuals! – Really!
You customized an ERP module with 15 new fields, 4 new screens, 5 significantly changed screens, a significantly different workflow, and an updated graphics 'theme'. It takes you about 30 min just to walk a co-worker through all of the new features and methods. Now, you're tasked to deliver end-user documentation and training materials ASAP. Your options are:
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Industrial Mind Music
Remember the last time a manual told you to press a button and nothing happened? So you spend fifteen minutes on the phone waiting for customer service, and then you're told you just have to press it past where it starts giving pressure, but you were too afraid you'd break it? These are details it's almost impossible to capture with simple text.
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Macro SMEconomics 101
This article was inspired by Learning Circuits’ Big Question for September 2009. One of the fundamental tenets of management says that you must manage your business around your scarcest resource. Over the past year, priority options collapsed to just one item – money. It’s easy, in these desperate times to think that the money constraint [...]
Direct: from Brain to Action
What are the three biggest headaches in eLearning? Getting the knowledge out of the expert’s brain Embedding the knowledge in the learner’s actions Everything in between
eLearning Design Patterns
The concept of a design patterns was originally recognized and popularized by Christopher Alexander to make sense of the manner in which architects (of buildings) could so easily generate their designs. He identified a design pattern as a construct that: “describes a problem which occurs over and over again in our environment, and then describes [...]
Posted in Business Issues, Processing Methods Tagged design patterns, eLearning, rapid authoring 3 Comments
Zero Cost OJT for Software
Can you do OJT with virtually no downtime? Can you train while people are completing revenue tasks? Can you train with minimal time demands on your skilled employees? If not, check out the ATEN CS228.
Two Underutilized Software Training Technologies