Business Use Cases

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CoSolvent Community Server is a powerful and extremely adaptable tool, and therefore has a wide variety of applications.  In fact, there are so many potential applications that we can only list a sample.

These scenarios are designed to display the potential range of applications and each scenario has a corresponding outline example on our demonstration server.

General Application Criteria

  • Community members are dispersed across the Internet - CCS shines when you have to share rich media with people who operate beyond the firewall or behind a different firewall.
  • Essential community knowledge tends to be visual - The knowledge is easy to show, but it is hard to describe it in words, in a telephone conversation, or in a memo.
  • The sharing must fit into an existing workflow - CCS is simple enough that employees can learn it easily, they can adapt it to fit complex business rules, it will handle many different document types, and it can be comprehensively searched.
  • Some of the knowledge should be kept private - CCS has broad, flexible tools to control access to the materials that it contains.

Construction Site Reporting

Every construction manager wants to spend more time at the job site.

But what if you have several sites? What if they're a distance away? What if some site supervisors are better and more experienced than others?  Your choice is pretty simple: drive a lot or worry a lot! 

CoSolvent Community Server (CCS) gives you a third option:

  1. Give an inexpensive ($60-$150) digital camcorder to each site supervisor.
  2. Task them to record a daily 'walkaround' and upload it to your company CCS. They can record problems and milestones and upload those as well.
  3. Review the videos from the comfort of your desk, or wherever you connect to the Internet.
The benefits? 
  • You can sleep easier because you know what's happening.
  • You can spot problems before they get critical.
  • You can help inexperienced supervisors before they make a costly mistake.
  • Everyone does less driving (or flying!).
  • Problems can be shared with experts anywhere in the World.
  • You have video project logs that an owner can't refute.
  • You have a mine of data for estimating.

The cost?  

  • A few hundred dollars for cameras and about $700/mo. 
If that sounds attractive, email us at sales@ipov.net or call us at 334.821.5412.

Distance Education

  • Instructors can distribute information to a class of distance learners quickly and easily, without having to author a course for an LMS.

  • Link to carefully selected YouTube videos and let students follow the links.

  • Quickly record detailed instructions for procedures, software and equipment techniques. You used to be able to just show students in class or in the lab - but the students are all studying from home.

Project Management

  • A geographically dispersed group can work can quickly record videos and share them with other team members.

  • With CCS, team members can record casual explanations and discussions of complex issues and decisions that teammates need to understand. Instead of taking time to craft lengthy reports or memos (or worse, not taking the time), a team member can turn on a screencasting program or grab an inexpensive camcorder and record a quick 'show and tell'.

  • Upload the video files and supporting documents to their Community Server and their knowledge is safe for posterity.

Supply Chain

  • When you receive a badly made or packaged product, record the problem with an inexpensive video camera, upload it and email the link to the supplier.

  • When you receive a damaged shipment, make a video of the problem and send the link to the trucking firm. Get the credit faster and with less argument.

  • When a shipment is damaged beyond repair, send a video to the shipper and ask if they really want you to RMA it.

  • When your Chinese supplier says the shipment is ready, ask for a video to confirm that it is made correctly, that it is packaged properly and that the labeling will actually get it to you.


Technical Support

  • When a software fix is issued, record a short video and notify all of the users.

  • When a maintenance procedure is changed, record a short video and notify every customer.

  • When field technicians work alone and find strange problems, they can make short movie and upload them for distant colleagues to review.

  • When an industrial customer runs into a strange problem, they can make a short movie and upload it for review. If the technician can't diagnose the problem, they can at least make sure to take the right equipment with them when they visit.

  • When one technician finds a better way to do something, they can record it and share it for approval, and possibly adoption as best practice.