Expert Interview Web Package

After the video is captured, iPOV can apply standard transformations and build the 'expert interview' media packaging that makes the material more useful to potential end-users.

The iPOV Expert Interview Web Package

The Expert Interview packaging uses a filtered search to make the knowledge easily findable. You can enter a search term and receive a Google-like list of search hits. Skip from one hit to the next and immediately replay the session at those points.

Like any search engine, it lets the end-user decide which results are relevant. This, in turn, means that the expert can be more relaxed and natural during the recording session. The expert can digress, revisit an earlier topic, or even correct themselves and it will have limited impact on the end-user experience.

The iPOV packaging system has three standard components and several optional one:

Standard Features:

• Flash web audio/video record of an interview session with a collection of video clips and a synchronized grammar-corrected transcript.
• A web interface with embedded search engine. Entering a search term filters the transcript for hits that contain the search term. Clicking on a hit repositions to the correct video clip and plays the video at the corresponding point.
• iPOV can act as a safeguard for the expert. iPOV normally shares the session transcript privately with the expert before sending it to the organization. The expert can make corrections or minor deletions in the event that they said or did something that later makes them feel uncomfortable.

Optional Features (added cost):

• Hidden, searchable metatags can be added to the script to increase the search accuracy.
• A list of important search terms can be identified and presented to the user in a browsable directory listing.